Visit the Ethiopian Airlines Virginia Office for Travel Services

Ethiopian Airlines, the leading carrier in Africa, continues to expand its reach across the globe by offering exceptional service and convenient ticketing offices for its customers. One such vital hub in the United States is the Ethiopian Airlines Virginia Office.

Catering to travelers across the Mid-Atlantic region, the Ethiopian Airlines Office in Virginia serves as a trusted center for booking flights, managing travel itineraries, and accessing in-person assistance. Whether you’re planning a trip to Ethiopia, connecting to cities across Africa, or flying to destinations in Europe and Asia, the Ethiopian Airlines ticket office in Virginia provides personalized services to help make your journey stress-free.

This comprehensive guide covers everything you need to know about the Virginia office — from services and location to contact information and office hours.

About Ethiopian Airlines

Established in 1945, Ethiopian Airlines is the national flag carrier of Ethiopia and the largest airline in Africa. With over 130 international and domestic destinations, the airline connects continents through its main hub at Addis Ababa Bole International Airport (ADD).

Known for its world-class service, modern fleet, and safety record, Ethiopian Airlines operates flights to the U.S., including cities such as Washington D.C., Chicago, and New York. As part of the Star Alliance, it also provides seamless global connectivity through its airline partners.

Importance of the Ethiopian Airlines Virginia Office

Although most bookings and inquiries can now be handled online or via mobile apps, many passengers still prefer the comfort and clarity of face-to-face service. The Ethiopian Airlines Virginia Office is a go-to destination for travelers who need personalized help — especially those managing complex itineraries or traveling with specific needs.

The Ethiopian Airlines ticket office in Virginia is also crucial for communities in Virginia, Maryland, and Washington, D.C., many of whom frequently travel to Ethiopia and other destinations across Africa.

Ethiopian Airlines Office in Virginia – Location

Office Address:
Ethiopian Airlines Virginia Office
277 South Washington Street
Suite 210
Alexandria, VA 22314
United States

Located in the heart of Old Town Alexandria, the office is easily accessible via car, Metro, or public transportation from across the D.C. metro area.

Office Hours

The Ethiopian Airlines ticket office in Virginia typically operates on weekdays:

• Monday to Friday: 9:00 AM – 5:00 PM

• Saturday & Sunday: Closed

• Holidays: Hours may vary — please call ahead to confirm

Contact Information

Need assistance with your travel plans? You can reach the Ethiopian Airlines Office in Virginia through the following:

• Phone: +1 (703) 682-0570

• Fax: +1 (703) 682-0572

• Email: ethiopianairlines@ethionet.com

The office staff is knowledgeable and trained to support passengers with booking, ticket changes, baggage questions, and ShebaMiles inquiries.

Services Offered at the Ethiopian Airlines Ticket Office in Virginia

The Ethiopian Airlines Virginia Office offers a broad array of services designed to make international travel smooth and hassle-free. Here are the primary offerings:

1. Flight Booking and Ticketing

Customers can make new flight reservations or modify existing ones directly at the office. Services include:

• Booking round-trip and one-way tickets

• Accessing special promotional fares

• Multi-city and customized itinerary planning

• Class upgrades to Cloud Nine (Business Class)

2. Flight Modifications and Refunds

Need to change your travel plans? The office can help with:

• Flight date/time changes

• Ticket rebooking due to cancellations

• Travel credit and refund processing

• Handling missed flight situations

3. Baggage Support and Policies

Understanding Ethiopian Airlines’ baggage rules is easier with local support:

• Checked and carry-on baggage allowance information

• Excess baggage charges

• Lost, delayed, or damaged baggage reports

• Guidance on transporting special items

4. Visa and Travel Document Guidance

For international travel, the Virginia office can assist with:

• Entry requirements for Ethiopia and other countries

• COVID-19 testing and vaccination requirements

• Travel insurance information

• Passport and visa validity checks

5. Group and Corporate Travel Services

If you are arranging travel for a business, church, or family group, the Virginia ticket office can:

• Provide group discounts

• Assist in itinerary coordination

• Offer support for bulk ticketing

• Manage corporate accounts

6. Special Assistance Services

Passengers with specific travel needs can request:

• Wheelchair access

• Medical assistance and clearances

• Travel arrangements for unaccompanied minors

• Pet transportation details and forms

7. ShebaMiles Loyalty Program Assistance

As the frequent flyer program of Ethiopian Airlines, ShebaMiles offers valuable benefits. At the Virginia office, you can:

• Register for ShebaMiles

• Claim missing miles

• Redeem miles for upgrades or free tickets

• Get information on tier status and privileges

Ethiopian Airlines Flights from the Washington, D.C. Area

Travelers using the Ethiopian Airlines Virginia Office typically fly from Washington Dulles International Airport (IAD). Ethiopian Airlines offers direct flights from Dulles to Addis Ababa, providing a vital air bridge between North America and East Africa.

Flight Overview:

• Departure Airport: Washington Dulles International Airport (IAD)

• Arrival Airport: Addis Ababa Bole International Airport (ADD)

• Aircraft Type: Boeing 787 Dreamliner

• Service Classes: Economy and Cloud Nine (Business Class)

From Addis Ababa, travelers can connect to key cities such as Nairobi, Johannesburg, Lagos, Accra, and Dubai.

Ethiopian Airlines Terminal at Washington Dulles

At Washington Dulles (IAD), Ethiopian Airlines operates from the Midfield Terminal (Concourse B).

Passengers should arrive at least 3 hours before departure to allow sufficient time for international check-in and security procedures.

Getting to the Ethiopian Airlines Virginia Office

By Metro:

• Take the Blue or Yellow Line to King Street Station

• From there, take a short taxi or bus ride to South Washington Street

By Bus:

• Several DASH and Metrobus routes serve the area

By Car:

• Parking is available in nearby lots or on the street (metered)

Why Visit the Ethiopian Airlines Office in Virginia?

Here are some compelling reasons to visit the Ethiopian Airlines Virginia Office:

• In-Person Service: Ideal for travelers who prefer face-to-face interaction

• Immediate Assistance: Quicker resolutions than online customer support

• Local Accessibility: Convenient for residents in Virginia, D.C., and Maryland

• Special Requests: Handle unique travel needs like medical cases or group bookings

• Expert Guidance: Staff can explain visa rules, travel restrictions, and ShebaMiles benefits

Conclusion

The Ethiopian Airlines Virginia Office is a reliable, accessible travel center for passengers flying between the U.S. and Africa. With a prime location in Alexandria, trained staff, and a full range of services, the Ethiopian Airlines ticket office in Virginia provides everything you need to plan, manage, and enjoy your journey with confidence.

Whether you’re flying home to Addis Ababa, planning a safari in Kenya, or exploring destinations across Africa, the Virginia office is ready to help. Visit today for professional assistance, peace of mind, and the world-class service Ethiopian Airlines is known for.

Frequently Asked Questions (FAQs)

Q1: Where is the Ethiopian Airlines Office in Virginia located?
A: 277 South Washington Street, Suite 210, Alexandria, VA 22314, USA.

Q2: What are the office hours?
A: Monday to Friday, 9:00 AM to 5:00 PM. Closed on weekends and public holidays.

Q3: Which airport does Ethiopian Airlines fly from near Virginia?
A: Ethiopian Airlines operates from Washington Dulles International Airport (IAD).

Q4: Can I book or cancel flights at the Virginia office?
A: Yes, the office offers booking, rebooking, cancellations, and refunds.

Q5: Does the office assist with ShebaMiles?
A: Yes, the Virginia office supports ShebaMiles registration, redemption, and tier inquiries.